General

GDPR (General Data Protection Regulation)

The General Data Protection Regulation (GDPR) will come into force on the 25th May 2018, replacing the existing data protection framework under the EU Data Protection Directive.

As a regulation, it will not generally require transposition into Irish law (regulations have ‘direct effect’), our site Helpers.ie is already in compliance of the regulation in terms of the obligations it imposes.

Like GDPR, Helpers.ie already emphasises transparency, security and accountability by the data it collects, while at the same time standardise and strengthen the right of Irish citizens to data privacy.

Read More …

Click here to view the GDPR document (opens in new tab)

How do I change my email address?

You may change your email address by visiting ‘Settings’ through your dashboard.

Please Note: For security reasons email update is currently disabled. Please contact us if you would like to update your email address.

Click here to contact us now

 

I’ve lost/forgotten my password

If you can’t access your account, click the ‘Forgot Password?’ link located on sign in page.

You’ll then be asked to enter your email address after which you can follow the on screens instructions to reset your password. 

You can also change your password once you’re logged into your Helpers.ie account. To change password please go to your Dashboard’ and click ‘Settings’ there you will see the option to change your password.

Click here to go to forgot password page

Is Helpers.ie in my County?

Currently, Helpers.ie is available in the following 26 Irish Counties:

  • Carlow
  • Cavan
  • Clare
  • Cork
  • Donegal
  • Dublin
  • Galway
  • Kerry
  • Kildare
  • Kilkenny
  • Laois
  • Leitrim
  • Limerick
  • Longford
  • Louth
  • Mayo
  • Meath
  • Monaghan
  • Offaly
  • Roscommon
  • Sligo
  • Tipperary
  • Waterford
  • Westmeath
  • Wexford
  • Wicklow
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