It’s no secret that clear and effective communication plays a fundamental role in all aspects your lives and it’s no different when it come to your business.
It is therefore imperative that both internal communication within your business as well as the communication skills with your customers / clients are all-time effective and clear.
At Helpers.ie we have compiled a list of the top 5 reasons that will explain why clear and effective communication should be your core priority when it comes to your business.
1. Building and maintaining connections
Connections are built and can be maintained by positive encounters with others, communication will be a key to this process.
Without an effective clear communication skills, it will not only be difficult but rather unrealistic to properly construct and foster productive relationships.
2. The art of listening & understanding
Being able to listen and understand others is vital in the communication process.
This means not only listening with your ears but also being able to comprehend what the person is saying even if the communication is being done through a messaging system.
Giving your customers / clients your full attention when they are conveying an idea to know about your suggestion can go a long way in fostering relationships by furthering progress and that’s a win-win for both parties involved.
3. Showing empathy
Empathy is trying to understand what another person is feeling. It is seeing the world through another’s eyes.
It helps people to get along better and feel better so both parties can communicate in a way that will make sense to each other.
4. Destruction of relationships & connections
A lack of communication can lead to the collapse of any relationship connection or even a business organisation.
Whilst that indeed is a bold statement, however; without a proper marketing collateral and communication internally and externally, most businesses will struggle to survive up to the point they will cease to exist.
Effective and clear communication can also lead to higher productivity and helps to avoid unnecessary delays in the implementation of ideas and suggestions.
It’s all about the tone, constructive feedback can be received as a gift when presented with a good tone, and good feedback can be unwelcoming when its presented with a bad tone.
Giving and effective feedback wrapped in a good tone will benefit both the giver and the receiver.
It helps in completing the communication process and it influences a positive and productive outcome.
So what do you think, Ireland?
Do you have any suggestions that can be added to this list of five? If so, we would like to hear it, how you and your business approaches communication that works for you.
Is it one of the most overlooked area of personal and professional development, or is there a focus on it?
Feel free to contact us through a channel of your own preference, we will be waiting to hear from you on the other side!